AI Voice Agent for a Dubai Property Developer
Background
A prominent Dubai real estate developer was receiving high volumes of inbound inquiry calls daily. Their sales team was occupied answering repetitive questions about pricing, floor plans, and payment plans, while calls outside business hours were going unanswered and leads were being lost.
Challenge
Ensure every inbound call is answered immediately in Arabic and English at any hour, handle property-specific queries accurately, and convert callers into booked viewings without increasing headcount.
Solution
AIKA was deployed across the developer's full project portfolio, configured with detailed knowledge of each project including pricing, floor plans, payment structures, and availability. The AI conducts full inquiry conversations, books viewings directly into the sales calendar, and routes complex negotiations to senior agents with a full conversation summary. Every interaction is logged automatically to the CRM.